Nothing waits for Monday
An enquiry is on a named person within seconds of arriving, whichever channel it came through.
Leads & CRM
Leads that land on a person, not in an inbox
IndiaMART, Justdial, Meta ads, your web forms and WhatsApp arrive in one list, assigned before anyone has noticed them.
What changes
Leads & CRM, once it is in one place
One thread per person
Email, website chat and WhatsApp on the same record, so nobody opens three tools to read one conversation.
A reply window that is visible
Follow-ups carry a deadline, and the ones past it are the first thing on the dashboard.
Competitors never become leads
A blocklist of domains, addresses and IPs is checked on every source before a lead is created.
How it works
Four steps, and then it runs
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01
Connect a source
IndiaMART and Justdial push straight in. Meta and Google lead ads, your own web forms and WhatsApp all land in the same list.
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02
It routes itself
Round robin, least loaded, or by territory rules you write. When somebody leaves, their whole desk moves in one click.
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03
The team works it
Call, WhatsApp or email from the record. Every message, note and call is kept against the person.
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04
It becomes a deal
With a value and a stage, on the same record — so the history does not start again at the pipeline.
In scope
WhatsApp
Everything this module covers
IndiaMART & Justdial
Pushed in live, and pulled on a schedule as well, because the webhook drops leads under load.
Meta & Google lead ads
Signature-verified, straight onto the right desk.
Web forms
Built here, embedded on your site, feeding the same list.
A message from an unknown number becomes a lead on its own.
Companies & contacts
A person belongs to a company, and a company has a whole history.
Relationships
Who knows whom, drawn as a graph.
Follow-ups
With a due date, a priority and an owner.
Meetings
A booking link people pick a slot on, with the event on your calendar.
Lead scoring
Fit and intent kept apart, because they are different questions.
Territories
Rules by geography, source or size.
Import
A CSV of names and numbers, deduplicated on phone number.
Blocklist
Domains, addresses and IPs that never become a lead.
The rest of it