Every lead followed up. Every deal on one board.
Capture leads from anywhere, work them on a pipeline your team actually updates, and send proposals clients sign online — with forecasts and commissions that add themselves up.
Included in Starter, Growth and Business· from ₹999 a monthSee plans
- Stages per pipeline, each with its own probability
- 2–30
- Stages per pipeline, each with its own probability
- Rows per Excel or CSV import, with duplicate checks
- 10,000
- Rows per Excel or CSV import, with duplicate checks
- Forecast categories, from pipeline to commit
- 4
- Forecast categories, from pipeline to commit
- Task types — including WhatsApp and follow-up
- 6
- Task types — including WhatsApp and follow-up
One record per customer, from first touch to signed proposal.
Leads, people, companies and deals are one connected set of records — the same ones Inbox, Support and Billing use.
Leads, people & companies
One record per person with timeline, owner, lead status, lifecycle stage, tags and score. Import from Excel/CSV with duplicate detection and merge.
Deal pipelines
Drag-and-drop boards per pipeline, deal health, stage probabilities, line items from your product catalogue and lost reasons.
Proposals & contracts
Templates with merge fields, a branded share link, client e-acceptance with name and IP recorded, and a deal room for the buying team.
Tasks & meetings
Calls, follow-ups and meetings with reminders. Public booking pages let customers pick a free slot with the right person.
Forecast & quotas
Commit, best-case and pipeline calls per rep, quota attainment by period, and a sales dashboard managers can trust.
Commissions
Commission plans per person; payouts calculate when a deal is won and reverse if it's reopened.
Territories & routing
Rules by city, country, source, company, email domain, tag or title send each new lead to the right owner automatically.
Playbooks & approvals
Stage playbooks that suggest the next steps (and create the tasks when applied), plus approvals for discounts above a limit.
Blacklist & duplicates
Block domains, emails or numbers from ever becoming leads, and find duplicate people before they pile up.
A board that shows you where deals are stuck.
Run as many pipelines as you sell — new business, renewals, projects — each with its own stages, probabilities and currency. Drag a deal forward and the forecast moves with it. The health view points at the deals that need someone today.
- Deals flagged as stale once they sit in a stage longer than the pipeline allows
- Weighted value per stage, average days in stage and your 90-day win rate
- Lists of deals past their close date and deals with no next task
- Line items from your product catalogue, with discount and tax per line
- Discounts above your limit need an approval before they stick
- Moving a deal to Won makes the person a customer and tells their managers
Proposals your client can accept in a minute.
Write a template once with merge fields for the client, deal, items and totals. Each proposal gets a branded share link; you're told when it's first opened. The client accepts by typing their name and email and ticking the box — OfficOne records who accepted, when, and from which IP.
- Templates with merge fields for workspace, deal, contact, company, owner and an items table
- Numbered proposals with a validity period that expire on their own
- A confirmation email to the client the moment they accept
- A deal room with a shared action plan both sides tick off, files and view alerts
- Stakeholder roles and sentiment kept internal, for your team only
Let prospects pick a time. Never lose a follow-up.
Share a booking page with your availability. A booking creates the lead, puts the meeting on your OfficOne calendar and sends confirmations. Calls, emails, WhatsApps and follow-ups live as tasks on the person, with reminders when they're due.
- Duration, buffer, minimum notice and how far ahead people can book
- Weekly availability windows in your time zone, plus custom questions
- Video, phone or in-person meetings
- Task reminders when they're due, and 15 minutes before a meeting
- Blacklisted emails, domains and numbers can't book or become leads
The numbers managers ask for, without the spreadsheet.
Every figure comes from the deals on the board — reps don't keep a second copy anywhere.
Forecast
Each deal sits in pipeline, best case, commit or omitted — from its stage probability unless the rep says otherwise. Reps submit their call; managers can override it.
Quotas
Monthly or quarterly targets per person, by value or by number of deals, with attainment that updates as deals are won.
Commissions
A base rate plus tiers by quota attainment, with an optional cap. Created when a deal is won, voided if it's reopened or lost — then approved and marked paid.
From the first enquiry to the first invoice.
Sales sits in the middle of the journey: Marketing and Inbox bring people in, Billing takes the won deal from here.
- 1
A lead comes inMarketing
From a form, a booking page, an import, the API — or a WhatsApp chat your team turns into a lead.
- 2
It reaches the right owner
Territory rules match on city, country, source, company, email domain, tag or title and assign the owner.
- 3
A meeting gets booked
The prospect picks a slot on your booking page; the meeting and the lead land together.
- 4
The proposal is accepted
Sent from the deal, opened on a share link, accepted with name, email and IP recorded.
- 5
The deal is won
The person becomes a customer, managers are told, and the rep's commission is created.
- Hands over to BillingRaise a GST quotation, proforma or tax invoice straight from the won deal — products and value come with it.See Billing
Small details that save your team real time.
- Duplicates by phone, the Indian way
- Numbers are matched on their last 10 digits, so +91 98200 12345, 098200 12345 and 9820012345 are the same person.
- Excel in, Excel out
- Import .xlsx, .xls or .csv. Choose to skip, update or create when a row matches someone you already have.
- WhatsApp as a task type
- Plan a WhatsApp follow-up like a call or a meeting — and send it from the shared Inbox.
- Territories by city
- Send Mumbai leads to one team and Bengaluru to another, or route by source, company or email domain.
- GST on deal line items
- Tax per line on the deal, so the quotation you raise in Billing comes out right the first time.
- Your currency per pipeline
- Keep domestic deals in rupees and an export pipeline in dollars, side by side.
Sales follow-ups that run themselves.
Four of these come as ready templates in the workflow builder.
- WhenLead capturedIfIt's a new person, not a returning one
- 1Email them a thank-you from the owner
- 2Wait 2 days
- 3If their lead status is still New, create a call task for the owner
- WhenLead or contact createdIfLifecycle is Lead and there's no owner
- 1Assign an owner round-robin across your reps
- 2Notify the new owner with the lead's email and phone
- WhenDeal won
- 1Update the person's lifecycle stage to Customer
- 2Create a kick-off meeting task for the owner in 2 days
- WhenOn a schedule: every Monday, 9:30 amIfOpen deals with high priority
- 1Notify each owner to check in on the deal and its stage
Workflows are part of the Business plan. Each one starts switched off, and you can test it on a real record first.
Can I bring my existing leads from Excel?
Does the booking page sync with Google Calendar or Outlook?
Is proposal acceptance a legal e-signature?
Can different teams have different pipelines?
How are commissions calculated?
Can I stop junk leads?
Works together with
Every module shares the same people, team and history — nothing to sync, nothing to re-type.
- InboxEvery customer conversation — email, WhatsApp, website chat and SMS — in one shared inbox, linked to the person.
- MarketingEmail campaigns with a drag-and-drop builder, nurture sequences, forms, landing pages, events and social — with attribution.
- SupportTickets with SLA clocks and round-robin assignment, a help centre, a customer portal and satisfaction ratings.
- BillingGST-ready quotations and invoices, credit notes, online payment links, recurring billing and reminders.
- AccountingDouble-entry books kept from your invoices and bills, bank reconciliation, financial statements and GST reports.
- Automation"When this happens, do that" workflows across every module, plus webhooks and an API for your own systems.
Put every deal on one board.
Import your leads, set up a pipeline and share your booking page — your team can be working deals today.
All your Business. One Platform.