Terms of service

These terms are an agreement between Tecnior Technology Private Limited (“we”, “us”), which owns and operates OfficOne, and the business or person that creates or uses a workspace (“you”). By creating a workspace or using OfficOne you accept these terms, our privacy policy and our acceptable use policy.

If you accept on behalf of a company, you confirm you are allowed to bind it. You must be at least 18.

• The person who creates a workspace is its owner. The owner and admins decide who joins, which roles they have and which data they can see.
• You are responsible for everything done under your workspace's accounts and API keys, and for keeping passwords and keys secret. Tell us at once if you suspect misuse.
• Give us accurate details, including billing and GST details, and keep them up to date.

• New workspaces get a 14-day free trial. No payment is taken during the trial.
• Plans are priced per workspace in Indian rupees, monthly or yearly, as shown on the pricing page. GST is added at the applicable rate and you receive a GST invoice.
• Plans renew for the same period unless cancelled. If a payment is late the workspace is marked as due; we may limit it if it stays unpaid for more than 30 days, after notice.
• We may change prices with at least 30 days' notice. A change applies from your next renewal.
• Refunds and cancellation are covered by our refunds & cancellation policy.

See pricing and refunds & cancellation.

You own the data you put into OfficOne. You give us permission to store, process and transmit it only to provide the service to you, as described in our privacy policy. You are responsible for having the right to collect and use that data — including consent to message your contacts by email, SMS or WhatsApp.

You can export your workspace at any time. When you delete a workspace you have 30 days to restore it, after which it is permanently deleted.

OfficOne can connect to services run by others — Meta (Facebook, Instagram, Threads, WhatsApp), Google (YouTube, Business Profile, Google Ads), LinkedIn, TikTok, Pinterest, X, Canva, payment gateways and mailboxes. When you connect one:

• you must follow that service's own terms and policies, for example the Meta Platform Terms, the YouTube Terms of Service, the LinkedIn User Agreement and the TikTok Terms of Service;
• you authorise us to act on your behalf within the permissions you granted — publishing, replying and reading statistics;
• the service may change or withdraw its features, limits or access at any time. We are not responsible for what those services do, and we cannot guarantee a post or message is accepted by them.

By connecting a YouTube channel you agree to the YouTube Terms of Service.

You must not use OfficOne for spam, fraud, illegal content, harassment, attempts to break our security, or anything else listed in the acceptable use policy. We may suspend a workspace that breaks it, and will tell you why unless the law or safety prevents us.

AI suggestions are generated automatically and can be wrong. You are responsible for reviewing what you publish or send. Use of AI features may be limited per month by your plan.

We work to keep OfficOne available and to fix problems quickly, but the service is provided “as is” and we do not promise it will be uninterrupted or error-free. We may change or improve features; if we remove a significant paid feature we will give notice.

To the extent the law allows, we are not liable for indirect or consequential losses such as lost profits, lost data that you could have exported, or business interruption. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.

You agree to cover us against claims arising from your content, your use of connected services, or your breach of these terms.

You can stop using OfficOne and delete your workspace at any time. We may end or suspend the service for serious or repeated breaches of these terms, or for non-payment after notice. Sections on data, liability and law continue after the agreement ends.

OfficOne is a product of Tecnior Technology Private Limited. The software, design, name and logo of OfficOne belong to Tecnior Technology Private Limited; all rights reserved. You get a right to use the service under these terms while your subscription is active — not ownership of the software. Your own data stays yours.

These terms are governed by the laws of India. Disputes go to the courts of Gautam Buddh Nagar (Greater Noida), Uttar Pradesh, India. Before going to court, please write to [email protected] so we can try to resolve it.

We may update these terms. We will change the date above and notify workspace owners by email at least 15 days before a significant change. Continuing to use OfficOne after that means you accept the new terms.